Privacy Policy

Last Updated: August 20, 2024

At CASADESOCIAL, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect information you provide directly to us, including:

• Name, business name, and contact details (email address, phone number, mailing address)
• Billing and payment details
• Project-related information (e.g., brand guidelines, content, and creative assets)

1.2 Usage Data

When you interact with our website, we may automatically collect:

• IP address
• Browser type and version
• Pages you visit and time spent on them
• Date and time of your visit
• Device type and operating system

1.3 Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking tools to:

• Improve website functionality
• Personalize user experience
• Analyze website performance
  You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for:

• Service Delivery: To provide, manage, and fulfill our Social Media Management, Graphic Design, and Web Design & Development services.
• Communication: To respond to inquiries, send project updates, and provide customer support.
• Marketing: To share updates, offers, and promotional materials (you can opt out at any time).
• Analytics: To monitor website performance, improve user experience, and guide business decisions.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third-party vendors who help us operate our business (e.g., payment processors, hosting providers, marketing platforms). They are contractually obligated to protect your data and use it only for agreed purposes.

3.2 Legal Obligations

We may disclose your information if required by law, regulation, or court order.

3.3 Business Transfers

If CASADESOCIAL undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, misuse, loss, or alteration. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, please contact us at legal@casadesocial.com.

6. International Data Transfers

As we work with clients worldwide, your information may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

7. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us so we can delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes means you accept the updated terms.

9. Grievance Officer

In compliance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are mentioned below:

Ms. Roxanne Wadia | CASADESOCIAL
D-9, Gulmohar Park New Delhi – 110049, INDIA
legal[at]casadesocial[dot]com

In case of any queries about this policy or any other concerns, please email us at legal[at]casadesocial[dot]com.

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy, along with our Terms & Conditions, Cookie Policy, and Refund Policy.